99 Problems
Adaptability & Innovation
- Business can’t change or adapt
- Innovation trapped in R&D or side teams
- No change management process
- No experimentation with business models
- No growth loops / repeatable growth engine
- No process to manage experimentation
- No process to support innovation
- No sandbox or safe-to-fail zones
- Systems that resist change
- Technical debt strangling innovation
- Unable to experiment
- Unable to innovate
- Vulnerable to supply chain disruptions
People & Culture
- Burnout culture
- Corrosive culture
- Fear-driven culture
- Inability to retain key talent
- Inability to scale teams/processes
- Inappropriate hiring or role design
- Lack of cross-functional collaboration
- Lack of psychological safety
- Leadership vacuum / weak middle management
- No informal collaboration
- No recognition or reward system
- Remote teams that don’t perform
- Team conflict avoidance
- Teams unable to work together effectively
- Toxic silos between functions
- Tribal knowledge locked in key people
- Underutilized resources (people, tech, IP)
Process & Operations
- Build-vs-buy decisions poorly made
- Bureaucracy
- Cash flow mismanagement
- Inappropriate prioritization
- Inappropriate process
- Missing prioritization
- No agreed upon decision making process
- No data governance
- No facilitation skills
- No flow
- No process
- No risk management process
- No standards
- Platform decisions driven by hype, not need
- Processes that prioritize control over learning
- Too many standards
- Too much process
Product & Market
- Business too reliant on one customer or revenue stream
- Ignoring market signals
- No clear ICP (Ideal Customer Profile)
- No contact with the customer
- No customer discovery
- No product lifecycle planning
- No product management function
- No understanding of customer needs
- No understanding of profitability by segment/product
- Overreliance on market conditions staying stable
- Poor product/customer fit
- Poor value proposition
- Products that don’t scale
- Unable to kill obsolete products
Strategy & Vision
- Chasing trends without a clear thesis
- Competition
- Conflicting strategies across departments
- Conflicts of interest go unchecked
- Constant context-switching
- Ethical missteps damaging brand
- Feature bloat
- Growth without a viable foundation
- IA Ignorance
- Incorrect Strategy
- Increasing taxes or tariffs
- Ineffective goal setting
- Ineffective operating model
- Ineffective retrospectives
- Ineffective Strategy
- Ineffectual portfolio management
- Insights not shared across org
- Learning happens too late
- Manual workarounds that hide real issues
- Micromanagement
- Misalignment between vision and execution
- Missing learning practices
- Missing retrospectives
- Missing Strategy
- Missing working agreements
- Misunderstood Agility
- No clear positioning or differentiation
- No clear theory of change
- No continuous improvement mindset
- No feedback loops
- No growth strategy
- No identified value stream
- No investment in skill-building or education
- No lobbying or regulatory foresight
- No margin of safety
- No operating model
- No portfolio
- No product strategy
- No strategy for AI/disruption resilience
- No success measures
- No succession planning
- No understanding of competitive landscape
- No vision for the future market
- No way to see what is happening (visualization)
- Obsolete mindset
- Out of regulatory compliance
- Over-customization for individual clients
- Partners outgrowing or outpacing you
- Phase gates
- Planning disconnected from delivery
- Poor Alignment
- Poor business resilience
- Poor capital allocation
- Poor cost-to-value ratio
- Poor onboarding and offboarding practices
- Poor onboarding/user activation
- Poor pricing strategy
- Reinventing the wheel repeatedly
- Rigid budgeting cycles that block agility
- Rising Expenses
- Shadow IT undermining compliance
- Short-termism / lack of long-term planning
- Slow or defensive response to PR crises
- Strategy decoupled from reality (wishful thinking)
- Strategy not communicated
- Strategy not understood at different levels
- Suppressing new ideas
- Unable to collaborate
- Unable to manage the system effectively
- Useless executives
- Vendor lock-in
- Work starts without clear outcomes
Technology & Infrastructure
- Fragile infrastructure and outages
- Inflexible architecture
- Missing tools
- Misuse of AI or automation
- Misused tools
- No observability into systems
- No sustainability or ESG consideration
- Security as afterthought
- Tech not aligned with business needs
- Unable to see systems
- Unsustainable business model
- Wrong tools